Responsible Gaming at 365 Casino Philippines
Last updated: June 2026
365 Casino is committed to providing a safe, fair, and responsible gaming environment for all Filipino players. We believe that gambling should be a form of entertainment — not a financial strategy or escape from personal difficulties. This page outlines the tools and support available to help you play within your means and seek help if needed.
⚠️ If gambling is causing you distress, call the NCMH Crisis Hotline: 1553 (24/7, free from any Philippine network). Help is available now.
Our Responsible Gaming Commitment
As a PAGCOR-licensed online casino, 365 Casino is legally required to uphold strict responsible gaming standards. We go beyond regulatory minimums to actively promote safer gambling through player education, practical tools, and support partnerships with recognised organisations in the Philippines.
All responsible gaming tools are available free of charge in your Account Settings. You don't need to contact support to activate most of them — you can do it yourself instantly.
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Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit. Once set, limits take effect immediately. Increases require a 24-hour cooling period.
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Loss Limits
Set a maximum amount you're willing to lose in a day, week, or month. When the limit is reached, you'll be prompted to stop playing for that period.
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Session Time Limits
Limit how long you can play in a single session. When the time is up, you'll receive a notification and be prompted to log out.
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Reality Checks
Set reminders to appear every 30, 60, or 120 minutes showing how long you've been playing and how much you've won or lost in that session.
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Cooling-Off Period
Take a break for 1 day, 1 week, or 1 month. During this time you cannot log in, deposit, or place bets. Takes effect immediately upon request.
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Self-Exclusion
Permanently or temporarily exclude yourself from 365 Casino for 6 months, 1 year, or indefinitely. We will close your account and refund any remaining balance.
How to Set Responsible Gaming Limits
1Log in to your 365 Casino account.
2Click your profile icon in the top right corner and select Account Settings.
3Select Responsible Gaming from the left menu.
4Choose the limit type (deposit, loss, session, reality check) and set your preferred values.
5Confirm your settings. Most limits take effect immediately. Limit increases require a 24-hour review period for your protection.
Warning Signs of Problem Gambling
It's important to recognise the warning signs that gambling may be becoming a problem. If any of these apply to you, please consider using our self-exclusion tools or reaching out for help.
⚠️Spending more money on gambling than you can afford to lose
⚠️Gambling to escape stress, loneliness, or emotional problems
⚠️Chasing losses — trying to win back money you've lost
⚠️Lying to family or friends about how much you gamble
⚠️Borrowing money or selling possessions to fund gambling
⚠️Neglecting work, family, or health responsibilities due to gambling
⚠️Feeling irritable or anxious when trying to cut back on gambling
⚠️Thinking about gambling constantly even when not playing
Philippine Helplines & Support Resources
If you or someone you know is experiencing a gambling problem, please reach out to one of these organisations. All are free to contact and available in the Philippines:
🏥 NCMH Crisis Hotline
1553 (24/7 · Free from any Philippine mobile or landline)
National Center for Mental Health — available around the clock for mental health crises, including gambling-related distress.
🎲 Gamblers Anonymous Philippines
Free peer support meetings for people with gambling problems and their families. Regular meetings in Metro Manila and major cities.
🛡️ PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation maintains a national self-exclusion register. Request voluntary self-exclusion from all PAGCOR-licensed platforms.
🌐 GamCare (International)
Free confidential support, information, and advice for problem gamblers and their families. Online chat available 24/7.
🌐 BeGambleAware (International)
Self-assessment tools, treatment signposting, and free support for those struggling with gambling.
Protection of Minors
365 Casino has a strict zero-tolerance policy regarding gambling by persons under 21 years of age. We take the following measures to prevent underage gambling:
✓Age verification required during registration — date of birth must be entered
✓KYC verification with government-issued ID before withdrawals are processed
✓Suspicious account activity review including potential underage play
✓Parental control guidance — use device-level parental controls to restrict access
✓We recommend parental filtering software on shared devices: Net Aware
Self-Exclusion at 365 Casino
Self-exclusion is a tool that allows you to voluntarily block yourself from gambling at 365 Casino for a set period. Once self-exclusion is active:
1You will be unable to log in to your account
2Any marketing emails from 365 Casino will be stopped
3Your remaining balance will be refunded to your original payment method
4Self-exclusion cannot be reversed before the chosen period ends
5You can request self-exclusion via Account Settings or by contacting [email protected]
💡 Remember: Gambling should always be fun. Set a budget before you play, treat losses as the cost of entertainment, and stop when it stops being enjoyable. If you need help, it's available and confidential.
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